Privacy policy
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We take the protection of the data of our website users very seriously and are committed to safeguarding the information users provide to us in connection with the use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable laws.
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Please read the privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our approach, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes made to it.
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In this privacy policy, you will learn about:
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How we collect data
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What data we collect
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Why we collect this data
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To whom we disclose the data
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we handle minors
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Updates or changes to the privacy policy
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What data we collect
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Non-identifiable and non-identifying information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about who provided it. The non-personal data we collect mainly consists of technical and aggregated usage information.
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Individually identifiable information, i.e., any information that can be used to identify you or could be used to identify you with reasonable effort ("personal data"). Personal data we collect through our services may include information that is requested from time to time, such as names, email addresses, physical addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, the combined information will be treated as personal data by us as long as it remains in that combined form
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How do we collect data
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Below are the main methods we use to collect data:
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We collect data when you use our services. When you visit our digital assets and use our services, we may collect, capture, and store usage, session, and related information.
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We collect data that you provide to us directly, such as when you contact us via a communication channel (e.g., an email with a comment or feedback).
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As described below, we may collect data from third-party sources.
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Why do we collect this data
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We may use your data for the following purposes:
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To provide and operate our services;
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To develop, customize, and improve our services;
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To respond to your feedback, inquiries, and requests, and to offer assistance;
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To analyze usage patterns and demand;
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For other internal, statistical, and research purposes;
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To improve our data security and fraud prevention measures;
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To investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or governmental orders;
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To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether or not to continue receiving them.
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To whom do we disclose this data
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We may share your data with our service providers in order to operate our services (e.g., data storage through third-party hosting services, providing technical support, etc.).
We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or address unlawful activities or other misconduct; (ii) to establish or exercise our rights to defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control within our company or one of our affiliates (through a merger, acquisition, or purchase (essentially) all assets, etc.); (v) to collect, retain, and/or manage your data through authorized third-party providers (e.g., cloud service providers), as far as necessary for business purposes; (vi) to collaborate with third-party providers to improve your user experience. To avoid any misunderstandings, we would like to clarify that we may, at our discretion, transmit, disclose, or otherwise use non-personal data with third parties.
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Without your consent, we will not share your email address or other personal data with advertising companies or advertising networks.
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Where do we store the data
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Please note that our company, as well as our trusted partners and service providers, are located worldwide. For the purposes outlined in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.
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Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, as necessary for the proper provision of our services and/or as required by law (as further explained below), in other jurisdictions.
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How long will the data be retained
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Please note that we will retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.
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How do we protect the data
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The hosting service for our digital assets provides us with the online platform through which we can offer our services. Your data may be stored through the data storage, databases, and general applications of our hosting provider. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.
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Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others.
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For this reason, we recommend that you set secure passwords and avoid sharing any confidential information with us or others that you believe could cause significant or lasting harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask that you refrain from sharing confidential information through these communication channels.
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How do we handle minors
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Children may use our services. However, if they wish to access certain features, they may be required to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data obtained from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not make a child's participation in an online activity conditional on providing more contact information than is reasonably necessary for participation in that activity. We only use the data we collect in connection with the services the child has requested.
We may also use a parent's contact information to communicate about the child's activities within the services. Parents can review the data we have collected from their child, instruct us to stop collecting further data from their child, and request that any data we have collected be deleted from our records.
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Please contact us to review, update, or delete your child's data. To protect your child, we may ask for proof of your identity. We may deny access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.
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We only use your personal data for the purposes outlined in the privacy policy and only when we are convinced that:
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the use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer support and technical assistance);
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the use of your personal data is necessary to comply with legal or regulatory obligations; or
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the use of your personal data is necessary to support our legitimate business interests (provided this is always done in a manner that is proportionate and respects your privacy rights).
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As an EU resident, you can:
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Request confirmation as to whether personal data concerning you is being processed or not, and request access to your stored personal data as well as certain additional information.
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Request the receipt of personal data you have provided to us in a structured, commonly used, and machine-readable format.
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Request the correction of your personal data stored with us.
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Request the deletion of your personal data.
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Object to the processing of your personal data by us.
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Request the restriction of the processing of your personal data.
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File a complaint with a supervisory authority.
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Please note, however, that these rights are not unlimited and may be subject to our legitimate interests and regulatory requirements. If you have general questions regarding the personal data we collect and how it is used, please contact us as provided below.
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As part of providing our services, we may transfer data across borders to affiliated companies or other third parties, and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.
If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have suitable contractual arrangements with our third parties to ensure that appropriate security measures are in place, minimizing the risk of unlawful use, alteration, deletion, loss, or theft of your personal data, and that these third parties always act in accordance with applicable laws.
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Rights under the California Consumer Privacy Act
If you are a resident of California and use our services, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your data.
To exercise your right to access and delete your data, please see below for how to contact us.
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Updates or changes to the privacy policy
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We may revise this Privacy Policy from time to time at our discretion. The version published on the website is always the most current (see "Last Updated" information). We encourage you to review this Privacy Policy regularly for any changes. In the case of significant changes, we will post a notice on our website. If you continue to use the services after being notified of changes to the Privacy Policy, it will be considered as your confirmation and agreement to the changes, and you will be bound by the terms of those changes.
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Contact
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If you have any general questions regarding the services or the data we collect about you and how we use it, please contact us at:
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Anneke Bremer
Barbarossastraße 45
10779 Berlin
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